kuzuwata Shipping Policy

Free Shipping Offer

Enjoy free worldwide shipping on all orders containing 2 or more items. For single-item orders, a flat shipping fee of $4.95 applies.

Estimated Delivery Times (Including Production)

• United States: 2-3 weeks
• United Kingdom: 2-3 weeks
• Europe: 3 weeks
• Canada: 3 weeks
• Middle East: 3-4 weeks
• Central Asia: 3 weeks
• Australia & New Zealand: 2-3 weeks
• South America: 4-5 weeks

Please note: These delivery times are estimates based on recent shipments and are not guaranteed. While we strive for timely deliveries, refunds are not issued for late deliveries.

Express Shipping Option (Excluding Production Time)

We offer FedEx Express shipping with the following estimated delivery times:

• United States: 3-5 days
• United Kingdom: 4-6 days
• Europe: 4-6 days
• Australia & New Zealand: 3-5 days
• Asia: 3-5 days
• Russia: 4-8 days

Important: Express shipping fees are non-refundable. A re-shipping fee may apply for failed deliveries due to incorrect addresses.

Production Time

Our products are handcrafted with care. Please allow:

• Normal times: 1-3 business days (Monday - Friday)
• Peak season (October - January): Up to 10-15 business days

Tracking Your Order

You'll receive a tracking number via email once your order is shipped. If you haven't received it or have any questions, please contact us at hello@kuzuwata.com.

International Shipping Notice

Due to ongoing global situations, some countries may experience shipping delays. We recommend checking with your local post office about their ability to handle international packages and complete timely deliveries to your address.

For any inquiries about our shipping policy or your order status, please don't hesitate to reach out to our customer service team at hello@kuzuwata.com.