Plush School Bag Pendant SAB094

1. regarding shipping: our default carrier is zto express. all items are in stock and ready to ship. if an item is displayed as available on the product page, it's guaranteed to be in stock, so you can buy with confidence. due to the wide variety of products and high daily sales volume, occasionally an item may be out of stock due to a delay in removing it from the listings. we appreciate your understanding. if this happens, we will contact you via phone or aliwangwang message to resolve the issue

2. regarding after-sales service: if you encounter any issues with your product, please contact customer service promptly for assistance. our store offers a 7-day exchange policy, provided the item is in resalable condition. for non-quality related issues, the return shipping costs are the responsibility of the buyer

3. regarding color difference: all product photos are taken of the actual items. however, due to variations in lighting and monitor displays, there may be slight color differences between the photos and the actual product. this type of discrepancy is not considered a quality issue. please refer to the actual product received for the most accurate color representation. also, please note that product configurations, colors, and styles may be subject to change without prior notice due to product updates or quality improvements. the actual product received shall govern

4. regarding receipt: if you haven't seen any tracking updates or received your goods 10 days after payment, please call us or contact our online customer service via wangwang to investigate. this will help prevent any unforeseen issues. the transaction is considered complete once the customer has received the goods. if you have any questions after receiving your order, please contact the customer service representative you consulted when making your purchase for after-sales support

Please inspect the quantity and quality of your order within 3 days of receipt. if you encounter any issues, please contact our after-sales customer service team promptly for assistance. if no issues are reported within 3 days of delivery, the transaction will be considered complete. for returns based on subjective dissatisfaction (e.g., "not as i imagined") where there are no actual quality issues, the buyer is responsible for return shipping costs

5. regarding shipping costs: for small orders, you can place your order directly. the alibaba system will automatically calculate the express shipping fee, and the standard charges will be displayed. if you have a preferred courier, please contact customer service in advance. otherwise, our company will select the default courier for shipment